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Today we’re going to quickly look at adding a Google survey popup on the order confirmation page of a Shopify store to gather Google reviews from customers. The most likely reason you’ll want to do this is to gather reviews so that you can display them in Google search and Google Shopping.
Before we begin you must first complete the onboarding steps here. These allow you to start gathering the customer reviews. Without that done – this will not work and you won’t be able to gather reviews.
If you’ve completed the onboarding steps you now need to copy the following code to your additional scripts section of your Shopify checkout settings.
In this example we are only going to collect reviews from UK customers only (but the code can easily be extended/modified to cover different countries). This is simply a quick reference and it assumes you can code and read Liquid. If not we’ll happy custom code this for your Shopify store. Just contact us.
There are 2 things you should change in the linked code. Enter your merchant id into the bit where it says: “enter your merchant id here”. Then replace the 7 in the assign with the number of days for delivery. Better to be on the safe side her – if delivery is usually within 3 days put 4.
That’s it. As long as you’ve done the initial steps and modified the code correctly you’ll see something like this on the order confirmation page:
Customers will then be asked if they would like to review you. If they say yes – then the customer will get an email around the delivery date.
That’s it – you can now start collecting reviews on the order status page of your Shopify store.
